You have hired the newest addition to your great team? Congratulations! The next step in the process is onboarding your new employee.
First impressions can have a lasting impact. Your company’s employee onboarding process is your chance to make a good first impression with new employees. This process should be about making your new employee feel welcomed, valued and prepared to succeed in their new role.
Poor onboarding can have many disastrous effects. It can set your new employee up for failure, inhibit workplace efficiency and change your employee’s outlook on your company. The result can be high cost and even higher turnover rates.
If you are feeling overwhelmed or unsure about what to do, we have you covered. Here are 7 tips to make your onboarding process easier and a success.
1- Make an “official announcement”
Prior to your new employee starting date, inform your other employees.
The announcement should tell them the new employee’s role, a bit about their experience and education and encourage other employees to welcome them.
When employees are aware of a new staff member ahead of time, they can be prepared to assist them on their first day. This will go a long way to making your new employee feel welcomed.
2- Prepare their workstation
As a new employee, nothing is worse than not having the tools you need to work. Setting up your new employee’s computer, email and phone number ahead of time, as well as providing any necessary office supplies give your new employee the tools to perform at their best.
In line with getting their workstation ready,also make sure your new employee has access to any programs, software or electronic files they will need.
3- Prepare and collect documentation
It is very likely you will need various pieces of information from your new employee in order to set-up their file: Social Insurance Number, void cheque for payroll deposit, TD1 forms…etc etc. The best way to ensure you have all the required information is to to e-mail all the forms to your new employee and ask to fill them in and bring them back on their first day.
4- Orientation and introductions
On your new employee’s first day, assign someone to welcome them and do a basic orientation upon arrival. It could be yourself, your HR Manager or your employee’s supervisor. Schedule some time for the new employee to meet with key people and departments on their first day.
Although they may not remember everyone’s name, this will give them a good overview of where to go to get what they need. These introductions will also help them understand how your company works and how their role plays in the overall picture.
5- Plan lunch
Arrange a lunch meeting for your new employee and their immediate team members within the first week. This will help break the ice and allow your new employee to get to know their new colleagues in a more relaxed environment.
Take the time to learn a little bit about your new employee outside of the interview process. When an employee feels valued by their team on both a personal and professional level, they are more likely to stick around for the long haul.
6- Training, coaching and mentoring
It’s totally unrealistic to expect your new employee to figure everything-out on their own. Even if the employee has performed the same job function elsewhere, there are bound to be differences between companies.
Having a training plan in place is a vital part of helping new employees find their feet in an organization. Your training should cover company rules, processes, procedures and expectations. Detailing what is expected for new employees sets a precedent by which they can measure their comfort in their new role.
Assigning a “buddy” from the employee’s department can also help them acclimate to their job by giving them a person who is ready to answer their questions and walk them through some of their assignments. The role of a “buddy” is not that of a Manager.
7- Provide regular feedback
This step is the most important and often the most overlooked by employers. Commit to your 30, 60 and 90-day check-ins with your new employee. Even if your employee is doing well and you feel like they don’t need an evaluation, meet with them.
This is your opportunity to learn more about your company’s onboarding process from the employee perspective. Find out what they like and don’t like about your process and make changes as you see fit.
Successful onboarding processes reflect the time and effort put into them. If you want to create a successful onboarding process for your new employees, visit our website or give us a call at 604-546-1535.